Error popping up after installing realplayer

Johan du Plooy

• 17. November 2020 09:50

Hi Guys,

I downloaded Realplayer yesterday, and now I keep getting an error message popup every 5 seconds! Very frustrating!

Here’s the screenshot of the message: https://www.dropbox.com/s/kx85vk0dv1je03r/Screenshot%202020-11-16%2015.15.21.png?dl=0

What to do about it?

Thanks,

Johan

0

• 

  RN Support

  • 4. Dezember 2020 23:44

  Please make sure you have all of your Windows updates installed. If you have none of those updates pending, please follow the steps from the link to reinstall RealPlayer.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: You will have to re-create playlists if you follow these steps.

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