private videos disappeared

davidwayne dorsey

• 11. Dezember 2020 18:14

I downloaded videos to my private mode and the next day the videos were gone.  What is the problem?

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  RN Support

  • 12. Dezember 2020 00:19

  It is quite possible that you are not signed into RealPlayer. Signing into RealPlayer will activate your Plus features which includes Private mode. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

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