Download speed &error message

PAUL YU

• 5. Juli 2018 17:14

 10 to 13 mbp now go down to 1 to 3 mbp ?? (1/10)

when done it won't let me convert MP4 to MP3 

let me know if I get better service i'm willing to pay .

Regards 

 

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  RN Support

  • 18. Juli 2018 20:53

  The maximum download speed on a free account will be 5MB. To get faster downloads, you will need to purchase RealPlayer Plus or RealPlayer Downloader Express.

  What happens when you convert the file to MP3? Any error message?

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  PAUL YU

  • 19. Juli 2018 03:21

  I paid 4 Realplayer  plus not free and MP3 conversion please read my post carefully .

  Regards.

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  RN Support

  • 20. Juli 2018 22:05

  If you have paid for RealPlayer Plus, you will need to sign into RealPlayer to activate the paid features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

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