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3 Kommentare

  • RN Support

    Please follow the instructions from the below link to resolve your issue.

    https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

    Please note: If you have any playlists created, you will have to recreate them.

    0
  • Paul Marshall

    I have reset as the video shows and I still get the not connected to 

    Realtimes. I'm tired of paying for a program I cannot access.

    0
  • RN Support

    To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

    0

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