real player plus

George Mannikarottu

• 7. Juli 2019 23:12

I have real player plus but it is not active, I cannot burn CD or DVD. Can you help me  Thanks

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  RN Support

  • 8. Juli 2019 23:22

  We see an active RealPlayer Plus under your email address. You will need to sign into RealPlayer with your email address to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

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  Robert EJNES

  • 24. März 2021 08:26

  I had Real player plus
  I just reinstalled my computer
  I installed Real player
  How can I install Real player plus ?

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  RN Support

  • 29. März 2021 20:36

  Robert,

  We see that you purchased RealPlayer Plus v.18. If you installed RealPlayer v.20/20, you will need to upgrade to activate Plus features in RealPlayer v.20 as this is a different product with additional new features. If you want to upgrade, please let us know. 

  If you don't want to upgrade, you will need to uninstall RealPlayer v.20 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link.

  https://customer.real.com/hc/en-us/articles/360057971913

  Once you have installed RealPlayer v.18, you will need to sign into it to activate your Plus features.

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