I`m not getting the upgrade to realtimes and I already paid for

Mario Rivas

• 16. Juli 2019 17:54

I just paid to upgrade from the free version to real times but i just don`t see the upgrade, still asking to upgrade

 

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  RN Support

  • 16. Juli 2019 21:28

  We see that you purchased RealPlayer Downloader Express. This doesn't come with Plus features like DVD burning, music cleaner etc. With your purchase you will get faster downloads and ability to download playlists. To activate your purchase, please sign into RealPlayer. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

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  Sabry Shahwan

  • 9. Juni 2022 18:30

  HI MY NAME IS SABRY SHAHWAN AND MY E MAIL IS : sabryshahwan@gmail.com

  i do not know why i still get the message asking me to upgrade 

   

  please stop this because i should not pay twice 

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  RN Support

  • 14. Juni 2022 20:53

  Sabry,

  You will need to sign into RealPlayer with sabryshahwan@gmail.com to activate your Plus features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

   

   

   

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