REAL PLAYER DISAPPEARS

Reese Jenkins

• 7. September 2019 20:08

To whom it may concern,

A few minutes ago, I went to open Real Player and a message came up telling me that I should update. I did the update and it seems as if Real Player has now disappeared from my laptop. 

Please advise.

Reese Jenkins

 

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• 

  RN Support

  • 10. September 2019 17:42

  Please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

  If the issue persists, please let us know.

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