Unable to play DVD

Karl Goebeler

• 14. April 2020 20:33

Fail list Key exchange for DVD copy protection unable to download

 

Any help would be appreciated

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  RN Support

  • 15. April 2020 18:21

  It is possible the DVD you are trying to play is of a different region code. To make sure it is not a RealPlayer issue, please follow the instructions from the below link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

  Please note: If you have any playlists created, you will have to recreate them.

   

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