youtube videos suddenly will no download

null null

• 1. November 2020 14:19

Today I can no longer download youtube videos. I think it is since recent update

I have followed all the advice I can find. Turned off auto resolution; set download to local disc; deleted memory and cookies; uninstalled, deleted "real player" file. nothing in common files (even when installed) Reinstalled 3 times. still get message unable to download.

Will not download from M Edge or if playing in Real Player

I have an old computer with an older version of Real Player. This still works and will download the video I am having trouble with. What am I doing wrong?

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  Leonard Gore

  • 1. November 2020 17:46

  yes I Have same problem,

   

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  RN Support

  • 1. November 2020 17:55

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are trying to download?

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  Carol McLeod

  • 12. August 2023 19:33

  https://www.youtube.com/watch?v=cOctHMWoYyc

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  RN Support

  • 22. August 2023 19:14

  Carol,

  Please follow the steps from this link to resolve your issue.

  https://customer.real.com/hc/en-us/articles/8980592526747-Update-RealDownloader

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