I upgraded real player 20-20 to the $24.99 version and was sent conformation, but it was not upgraded. Sounds like real player has problems.

Rob Kruck

• 22. August 2021 22:49

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  RN Support

  • 31. August 2021 18:47

  We see you purchased RealPlayer Downloader Express v.2020. You will need to sign into RealPlayer to activate your Downloader Express features. Here are instructions to sign in:

  https://customer.real.com/hc/en-us/articles/204040653-Signing-in-to-RealPlayer

  If you wanted to purchase RealPlayer Plus and not Downloader Express, please let us know.

  Here are the differences between the various versions of RealPlayer.

  https://customer.real.com/hc/en-us/articles/360034009533-Difference-between-RealPlayer-Free-Downloader-Express-and-Plus-versions

   

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