Can't Download from YouTube using MS Edge

Roy Leonard

• 29. März 2022 22:44

My browser is MS Edge.  When trying to download from YouTube, RealPlayer tells me my browser is out of date and I need to change to... MS Edge (among other browsers).  I used to be able to download from Youtube, as late as last month.  Now I can't download.  Please help1

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  RN Support

  • 29. März 2022 22:54

  It looks like you are using RealPlayer to access the internet. Many websites have stopped working on Internet Explorer. We currently use Internet Explorer within RealPlayer. We are in the process of changing it to open with Edge browser. We should have this update in the next release which should be sometime in the near future. Until then, we suggest you to directly open your Chrome, Firefox or Edge browser and go to websites such as YouTube. You can download videos directly using our Downloader from there.

  Here are instructions to download videos using Chrome, Firefox or Edge.

  https://customer.real.com/hc/en-us/articles/204040623-Using-Download-This-Video-in-Google-Chrome-Edge-and-Firefox

  Lastly, this is a better way to download videos. 

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