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To resolve the problem, please follow the instructions from the link below:https://customer.real.com/hc/en-us/articles/204041233To know more about region codes, please read the article below:http...
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We have recently discontinued Cloud storage space for our free plan, effective July. 28, 2017. We have been sending a series of emails (beginning Jan. 31) to free customers who would be impacted by...
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To activate the Plus features, you should sign into the RealPlayer software. If you are already signed in, please sign out and sign back in. To sign out of RealPlayer: Open RealPlayer. Click t...
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RealPlayer does not support ripping, or burning a copy of, a copy-protected (commercially-produced) DVD disc. DVDs created on a home computer can generally be copied. Insert the DVD. Click CD/DVD...
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Would you please send us a screen shot that best describes the problem. Here is how to do it: https://customer.real.com/hc/en-us/articles/204039473-Sending-a-screen-shot-to-Technical-Support-Windows-
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I have sent you an email. Please check you mail box.
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A) Playback issue: Make sure you are signed in: To sign out of RealPlayer: Open RealPlayer. Click the RealPlayer logo at the top left corner. Select "Sign out" from the drop-down menu. Sign...
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You can follow the either of the following method to play your video in full screen. 1. While the video is playing, please right on the video and select Full screen Video. Please find the screensho...
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I am glad to hear it is working. Please let us know if you have any more questions.
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I’m sorry to hear you don’t like the new RealPlayer. I will certainly pass your feedback along. While we do want to keep our product fresh and exciting, we understand that long-time users such as y...