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RealPlayer freezes or hangs when you burn a CD

When I burn a CD, RealPlayer (RealTimes) freezes or hangs, and I have to close the program or restart my system to recover. Why?

Your RealPlayer may freeze, hang, stall, or lock up in some of the following situations:

If you select the Cancel button at the beginning of burn.
To work around this issue, do not cancel the CD at the beginning of the burn.

If you switch views (for example, you click Library) at the beginning of the burn.
To work around this issue, do not switch views during a burn.

After you burn multiple CDs in succession (that is, burning one CD right after another).
To work around this issue, burn only one CD each time you start your computer and open RealTimes.

If you burn RealMedia (.RM) files to an Audio CD with the Make volume equal across all tracks check box selected.
To work around this issue:

1. In RealPlayer, click the Burn tab.
2. Click the Step 3 Edit Options button.
3. Make sure the Make volume equal across all tracks check box is clear.
4. Click OK.

If you are using Track-At-Once (TAO) writing mode and have selected a Disk-At-Once (DAO) feature that is not supported by your drive in TAO mode.
To work around this issue:

1. In RealPlayer, click the Burn tab.
2. Click the Step 3 Edit Options button.
3. From the Transitions section, click Do not add 2-second gap between tracks, clear Crossfade tracks into one another, and then click OK.
4. Try your burn again.

If you burn an Audio CD using the default Disk-At-Once (DAO) writing mode when your CD Burning drive does not fully support DAO.
To work around this issue, switch to Track-At-Once (TAO) writing mode to burn your audio CD:

1. In RealPlayer, click the Burn tab.
2. Click the Step 3 Edit Options button.
3. Click the Advanced Options button.
4. Select the Always use Track At Once (TAO) for audio CD burning check box, and then click OK.
5. Be sure to clear any DAO features by going back to Step 3 (Edit Options), clicking the Advanced Options button, clicking Do not add 2-second gap between tracks, and clearing Crossfade tracks into one another.
6. Click OK to save your changes.

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