Unable to trim video

When I try to trim a video, the video doesn't appear in the window, I just see a white screen. What can I do?

We are happy to report that the issue has been fixed as of Feb. 9. Please follow these steps to update to the latest version:

  1. Open RealPlayer.
  2. Click the RealPlayer logo on the top left corner and click Check for update.
  3. Follow the online instructions to update to the latest version.
Was this article helpful?
7 out of 59 found this helpful
Powered by Zendesk