Unable to transfer for super video burning

josceleyne Wright

• October 31, 2022 02:43

I have tried over and over again to transfer my videos on my supercdvideo burner but I can not transfer so as to burn. A tech at  Real Player decided not to help, in fact she wrote to me to tell me  me they cannot even fix it even I had the same issue 6 months ago and they did.

in fact she wanted me to cancel my payment so as there was no need to help, after writing to me telling me, there was no help.Does Real Player wish to keep its customers.?

I have used and been with Real Player with no issues for over 5 years and this happened when an reinstalled it since it was canceled without my permission,

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  Gerald Pointon

  • November 04, 2022 16:59

  Even though I've upgraded my account. I am unable to burn any DVDs - Whats up Guys?   Gerry Pointon

   

   

   

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  RN Support

  • November 12, 2022 17:42

  Gerald,

  You will need to sign into RealPlayer with gerrypointon@hotmail.com to activate your Plus features which includes DVD burning. 

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