All my Videos from cloud are now in black and white.

Greg Maxwell

• November 16, 2022 04:29

I had downloaded all my music videos onto my deck top computer and they were all in color and played as such without any problems.  I'm now using my laptop and all of those same videos on cloud now only play in black and white.  Why is this happening?

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  RN Support

  • November 16, 2022 23:30

  Can you please send us a screenshot of your Cloud videos? Also, please click this link and login with your credentials and let us know if you see your videos in color or black and white.

  https://realtimes.real.com

  Prefer if you can send a screenshot of your Cloud videos shown in the web page.

   

   

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