Real Downloader

LARRY A SHANNON

• December 02, 2022 02:54

Real player Downloader will not any longer downloader from Google.  or the Real Network App on the computer. Or from a link.

Thank you

Larry Shannon

blindfaith101@gmail.com

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• 

  RN Support

  • December 05, 2022 22:27
  • Edited

  Please follow these steps and let us know if you are able to download videos again.
   
  1. Go into Settings. 
  2. Open   Windows Security 
  3. Open   Virus & Threat protection 
  4. Open   manage ransomware protection 
  5. Open   Allow an app through Controlled folder access.
   
  This will give you a list of folders that are being blocked. Remove all of the RealPlayer (Real) folders. This will reset the folder and allow RealPlayer apps to go through.
   
  If the issue persists, can you please let us know the following information:
  1. Please go to C:\Program Files (x86)\Real\RealPlayer.

  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows do you have installed?

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