Real Player popup

null null

• August 03, 2017 01:12

I am getting a fairly regular popup from Real Player that asks me to download something but when I try to find out what it is, I get nothing but the Real Player site.  If I click "no" it just comes up again in a little while.  My Real Player is working just fine.  Why is this happening?

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• Official comment

  

  Maria

  • August 03, 2017 12:54

  Hello,

  Could you send us screenshot of the received message.

  To learn how to take a screen shot, please follow the steps from the article below: https://customer.real.com/hc/en-us/articles/204039473

   
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  null null

  • December 27, 2017 07:27

  I'm getting the same thing about every 10 minutes while I'm logged on to IE or Firefox.

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  null null

  • December 27, 2017 07:29

  I would be interested in your response to the above because my problem is identical.

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  RN Support

  • December 29, 2017 21:22

  Hello,

  Could you send us screenshot of the received message.

  To learn how to take a screen shot, please follow the steps from the article below: https://customer.real.com/hc/en-us/articles/204039473

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