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a general error has occured - the paramater is incorect

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3 comments

  • Harold

    I have sent you an email. Please check your mailbox.

    0
  • ThuyKieu Nguyen

    I just finished burning a mp4 video file onto a blank DVD. I got a error message as followed: A general error has occurred. The parameter is incorrect. I checked the DVD that I just burned and it was working ok. Why do I get that error message and how to I get rid of it?

    1
  • RN Support

    Our engineering team is looking into it. We don't have an exact reason why this happens but the good thing is that the DVD burns successfully and is playable. Sorry for the inconvenience.

    0

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