Real Player Plus

null null

• February 25, 2017 20:31

Hi there, I did join Realplayer Plus some years ago with a one off payment that was to allow me permanent use of all the Plus benefits. But I now find that I am unable to make use of the Plus features now, and being continually being advised that I should upgrade to Plus be able to use all the features that I was told that I should have full access to through my permanent subscription - why is this happening?

Regards,

Peter Sutton

0

• 

  Arvin

  • February 25, 2017 22:45

  As RealNetworks makes new products available to customers, it is not possible to continue supporting legacy and historic products. To learn more, visit the article:

  https://customer.real.com/hc/en-us/articles/204039423

  No email or community support is available for these products. Product development has stopped, and no updates or security patches will be released for these product versions.

  Many features (such as Download This Video) may not work on these versions. This issues will be resolved by upgrading to RealTimes (Windows 7 or higher). You can install RealTimes from www.real.com.

  0

Please sign in to leave a comment.