Arvin
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Activity overview
Latest activity by Arvin-
Arvin commented,
We will need to do further research to determine the cause of this error. To help us investigate, please provide the following information: Is this error happening only when playing a media file,...
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Arvin commented,
Try uninstalling and re-installing RealPlayer by following the article: https://customer.real.com/hc/en-us/articles/204040013
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Arvin commented,
We request you to try downloading those videos using an alternate web browser like Google Chrome or Mozilla Firefox.
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Arvin commented,
"Copy to" options are available only on RealPlayer Cloud, RealPlayer 16. In case, of RealTimes you need to follow the standard Windows explorer approach to copy files to your Sandisk. To do so, fol...
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Arvin commented,
Please uninstall and reinstall RealPlayer. Here's how to proceed: https://customer.real.com/hc/en-us/articles/204040013 Please note that RealPlayer, web browsers like Google Chrome, Mozilla Firefox...
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Arvin commented,
I've sent a message to the email address associated with your account. Please respond and we'll go from there.
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Arvin commented,
Installing the K-Lite codec pack often helps to fix issues related to convert. You can install it from the link below: http://www.codecguide.com/download_k-lite_codec_pack_mega.htm Note: I wanted t...
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Arvin commented,
Installing the K-Lite codec pack often helps to fix issues related to thumnail. You can install it from the link below: http://www.codecguide.com/download_k-lite_codec_pack_mega.htm
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Arvin commented,
In order to activate your Plus features you need to sign in to RealPlayer. To do so, follow the below article: https://customer.real.com/hc/en-us/articles/204040653 In the new version RealTimes the...
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Arvin commented,
To update the payment method, visit the article: https://customer.real.com/hc/en-us/articles/204041073 Please make sure the credit card information that you enter is correct. Note: I wanted to let ...