DVD burning on windows 10

Peter Allanson

• July 03, 2017 06:32

No trouble DVD burning when on Windows7. Had to change to Windows 10 & now cannot burn Dvds. HELP!!!

Peter Allanson,

pedroall26@gmail.com

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• Official comment

  

  RN Support

  • November 29, 2017 23:59

  Anne,

  I've sent you an email. We'll take it from there.
• 

  Virgilio

  • July 03, 2017 12:42

  
  
  A) To resolve your DVD burning issue, please follow the instructions from the link below:
  
  https://customer.real.com/hc/en-us/articles/204040813
  
  B) If the issue persists, use RealTimes Converter on your PC to convert the file you want to burn to mp4 or wmv format. Try to burn the converted file.
  
  Here is how to convert files:
  
  https://customer.real.com/hc/en-gb/articles/204042083

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  Anne Britten

  • November 29, 2017 02:45

  That's exactly what has happened to me. No trouble burning on Windows 7 but now I'm on Windows 10 and cannot burn to DVD'S. What do I do? I have Premium RealPlayer and have followed most of your instructions you have in your sight with no results. Now, what do I do. ? I am a paying customer and have been for several years, I would appreciate some help. By the way , I am a senior.

  Anne Britten

  axxxxxxx@gmail.com

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