RealPlayer IVR convert to MP4 or WMV video files (not audio!)

cameron crosby

• August 14, 2017 15:32

I have around 17 IVR files that I'd like to convert to another video format, which it seems from the player you are able to do, but when I actually do the conversion, the files come out as audio only (MP4a and WMV audio).  Suggestions?

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  Virgilio

  • August 15, 2017 15:32

  I have sent you an email. Would you please follow the instructions I have provided and let me know the outcome by replying to the email.

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  Steve Heitner

  • October 31, 2019 12:10

  I know this is an old thread, but I am having the same exact problem.

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  RN Support

  • October 31, 2019 20:06

  Steve,

  We don't support this file format anymore. Apologize for the inconvenience.

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