playback

null null

• January 10, 2018 17:21

I was able to burn a dvd but it wo't playback on my pc

0

• Official comment

  

  RN Support

  • January 12, 2018 00:11
  • Edited

  To resolve the DVD playback, refer to this article: 
  
  a) If you see a green screen during the playback, please refer to this article: https://customer.real.com/hc/en-us/articles/204041293-Seeing-green-screen-when-playing-DVD
  
  b) If the video is distorted or not playing, follow the instructions from the link below:
  
  https://customer.real.com/hc/en-us/articles/204041543-Sound-plays-but-video-is-blank-frozen-or-distorted

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