RealPlayer Downloader Xpress Upgrade

Jeff Cabal

• January 12, 2018 11:39

This plan for $24.99, is this a one-time purchase? Or is it recurring? There's nothing specifying if its either or.

I purchased that because I thought it was a one-time upgrade. However, Paypal shows it in my subscription section. I do not wish to have a $25 recurring fee, and have already cancelled it.

HOWEVER, if it IS a one-time purchase. Then, assuming i don't get charged twice, then I will select the upgrade once more.

0

• Official comment

  

  RN Support

  • January 17, 2018 00:46

  RealPlayer Downloader Express and RealPlayer Plus are both one-time purchase and not a recurring charge. We have noticed that it shows as Recurring in the statement and that is in error. Our product team is working of fixing that.

  Only RealTimes Premium is a subscription which is a recurring charge.

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