I am no longer able to retrieve CD info

Donald Williams

• March 16, 2017 20:17

When i put a cd into my cd drive i am no longer able to receive the disc info from the internet. Was working fine, then i updated my realtimes and it no longer works. I hope you can help me as this is very important to saving and burning music on my computer.

Thanks

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  Viswanathan S

  • March 17, 2017 01:51

  I've sent a message to the email address associated with your account. Please check your email inbox.

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  nd agnew

  • March 23, 2017 05:32

  I am having the same problem after the last update. Was working fine before.

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  Arvin

  • April 17, 2017 14:47

  We're happy to let you know that Microsoft announced a new update on March 20 (KB4015438) that corrects the issue caused by their previous update. This update can be downloaded and installed from Windows Update. For more information, visit:
  
  https://support.microsoft.com/de-de/help/4015438/windows-10-update-kb4015438
  
  Please let us know if you continue to experience any playback issues after installing this Windows Update.

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