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Upgrade to Real Player doesn't work

Comments

6 comments

  • devinder dhuga

    when i try to play dvd in realplayer plus there is no picture .it is all bits and pieces.i made mistake to pay for realplayer plus, it does not work very bad

     

    0
  • Mike Brown

    Just got coned by realplayer upgraded to realplayer 24 plus payment taken but they didn't upgrade my PC shame on you Realplayer

    1
  • 佐々木 直紹

    前にダウンローダーアップグレードしたのに無料版に戻っています

    0
  • Herbert Schlager

    Real Player download oder Update nicht mehr möglich?  Beim Realdownload wurde Malware gefunden und wird von Bitdefender blockiert, somit ist ein Update oder eine Neuinstallation nicht mehr möglich.

    0
  • RN Support

    Mike,

    We see a free account associated with your hotmail email address. We already sent you an email requesting more information. Please respond.

    佐々木 直紹,

    You purchased RealPlayer Downloader Express 22. 

    You can install RealPlayer 22 by clicking this link.

    https://customer.real.com/hc/en-us/articles/26977777292059-Installing-RealPlayer-22

    Once you have installed RealPlayer 22, you will need to sign into it to activate your Downloader Express features.

     

    0
  • RN Support

    Herbert,

    We have already asked BitDefender to whitelist the specific file.

    In the meanwhile, here is a workaround to install RealPlayer.

    1. Download RealPlayer installer from www.real.com
    2. Run the downloaded installer.
    3. When you see "Welcome to RealPlayer" dialogue, click X or Cancel to exit.
    4. You will be prompted to click Alternate Installer. Click that.
    5. This will download the full installer of RealPlayer. Double clicking that will bypass the error message and install RealPlayer.

     

    0

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