realplayer update

Roy Clough

• October 05, 2017 07:31

received a update notification I have realplayer plus and proceeded to update, against my better judgment I may ad, because had problems before.

Everything seemed to be going ok then got install log missing and installation froze.

 

Whilst files there on hard drive won't work 

Real.com support is useless, it seems you have to go through community 

So now have no real player

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• Official comment

  

  RN Support

  • October 25, 2017 20:02

  You can try to reinstall RealPlayer. Instructions can be followed from this link.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

   
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  Albert Mauriello

  • October 14, 2017 19:18

  I upgraded and can not download video keeps saying can not download video. I removed RealPlayer and downloaded it again several times and it still doesn't work. What happened to customer service?

   We should all report them to the federal trade commission, we paid allot of money for this service.

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  RN Support

  • October 25, 2017 20:06

  Albert - I've sent an email to you.

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