REALPLAYER STOPS WORKING

Laurie Leppi

Comments

3 comments

Douglas Vickers

March 20, 2017 14:25
When trying to play a recorded video get message,"Real Player has stopped working and Windows will look in to it" problem not yet resolved after 7 days./have downloaded programme again but without success ? Any help would be appreciated
0
Bill Milton

March 20, 2017 16:26
Real Player Stopped working
-1
Arvin

March 20, 2017 21:35
Thank you for contacting RealNetworks Support regarding the inability to play videos because RealPlayer stopped working.

As you know, this issue was related to a recent Windows 10 update.

We're happy to let you know that Microsoft announced a new update on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit:

https://support.microsoft.com/de-de/help/4015438/windows-10-update-kb4015438

Please let us know if you continue to experience any issues with playing your videos after installing this Windows Update.

Thank you for using RealPlayer!
1

Please sign in to leave a comment.