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Can't download or install Realplayer program

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4 comments

  • Official comment
    Maria

    Hello,

    Please reboot your PC in Safe mode and try installing RealPlayer (using the Alternate installer).

    To learn how to proceed, please click on the link below and follow the instructions: https://customer.real.com/hc/en-us/articles/231760587

     

    If the issue persists, please provide the following information:
    • What Operating System is installed on your computer (Windows XP, Vista, 7, 8, 8.1, 10)?
    • What is the exact message that appears on your desktop?
    • Please send a screen shot showing the steps you follow and the results. To learn how to take a screen shot, please follow the steps from the article below: https://customer.real.com/hc/en-us/articles/204039473
    The more specific you are, the better I will be able to assist you.

     

     

     

  • lobe love


    not download >>>appear this massage:

     

    0
  • RN Support

    Iobe,

    Please install Windows Runtime components before installing RealPlayer. Here is the link.

    https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

     

    0
  • mir alikhan

    NO luck in WIndows 10....it is 2020 June....just tried Win 7...NO problem???

    0

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