COMPATIBILITY ISSUE WITH FIREFOX 57

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• November 21, 2017 03:30

 RealDownloader is using accessibility service in Firefox . There is an issue with new Firefox 57 release . RealDownloader is causing performance issues with Firefox because of accessibility . Is there a fix ? Turning off accessibility shuts off RealDownloader . Allowing accessibility causes Firefox to Lag and Hang to the point of being unusable .

0

• Official comment

  

  RN Support

  • November 21, 2017 23:34

  Thank you for contacting RealNetworks Customer Support. There seems to be an issue with the latest version of Firefox and RealPlayer. 
  
  Our product team is working with Firefox's product team. I will let you know what the outcome is. Until such time, I request you to use an alternate browser.

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