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Can't find real player

I did a system restore which ended up losing a lot of programs (Real Player Included) I have been using real plus since it came out, I downloaded it again and everything went fine succesful download start real player now. When I clicked the tab nothing happened, when I tried to fined the problem I could I could not find real on the system. Another three downloads same problem.

Any ideas? 

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Official comment


Please follow these steps to troubleshoot

1. Go to Control Panel and uninstall RealPlayer.
2. Go to and download and run the installer.
3. Once the Fixit program opens, click Next.
4. Select Uninstalling.
5. You will see a list of programs installed. Scroll down and look for "Video Downloader". Select that and click Next and click on "Yes, try uninstall". This will remove the application.
6. Run the Fixit program once again. (You will need to run this program a few times)
7. Follow steps 4 and remove the following programs (in the said order)
a. RealUpdgrade 1.1
b. RealDownloader
c. RealDownloader
Note: You have to run Fixit each time you want to uninstall these applications.
8. Delete Real & RealNetworks folders from
a. C:\Program Files (x86)
b. C:\Programdata
c. C:\Users\<your username>\AppData\Roaming
d. C:\Users\<your username>\AppData\Local

Once you have uninstalled all of them and deleted the folders, restart your computer. Download RealPlayer from Ideally, this should install properly. 

Real CS
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