Roku account not working

CARL PENZABENE

• April 03, 2017 04:57

When I try to play realtimes video on my Roku, it says my account was deactivated. Even when I signed in with a code and it said success, I still got the same deactivated message. So I deauthorized and tried to sign in under new account, now it says my email is already being used and won't let me proceed. I paid for the premium account and I haven't been able to use it on my Roku for three weeks now. What gives?

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  Arvin

  • April 03, 2017 22:10

  In this case, try removing the RealTimes channel from Roku and then deauthorize all the device from your account settings. Once done, re-add the RealTimes channel to Roku and then give it a try.

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