Sharing
I have contacted your several times about real player not sharing. As I previous informed you I initially contacted you on Nov 20. On Nov 21, it did share but has not shared since that time. I also informed you that I received emails from several other individuals who wanted to know how my problem was solved, so I am not the only one having this problem. You sent out a notification that your engineers had taken care of the problem, but apparently they have not.
William t. Moore
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Official comment
I apologize for the inconvenience. I have re-escalated to the engineering team. I will email you when it is resolved.
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