Downloader feature doesn't fully download a video

null null

• January 07, 2018 04:23

Whenever I try to download a video it seems that the downloader stops in the middle of the download and the video is not fully downloaded.

I would like to know what is going on with the software.

0

• Official comment

  

  RN Support

  • January 10, 2018 00:08

  If Downloader stops mid way, it is quite possible something went wrong with RealPlayer. Simply reinstall should resolve this problem.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

   

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