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videos are gone

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  • RN Support

    It is quite possible your library database is corrupted. To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

    If the issue persists, please let us know.

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