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Couldn't login

I've got this message while I'm trying to login to realplayer: currently not connected to real times, to reset your connection please restart your computer 

Ahmed demha33

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To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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