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Song Titles

A couple years ago I upgrade to Realplayer Express to get song titles. Now this feature no longer works?An Internet post claims this is now only supported on Realplayer Plus. Is this a way for Realplayer to force us to fork over more cash every couple of years? Good way to tick off loyal users.

Dave Dzurick

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We see that you purchased RealPlayer Downloader Express v.18. If you installed RealPlayer v.20/20, you will need to upgrade to activate Downloader Express features in RealPlayer v.20 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

If you don't want to upgrade, you will need to uninstall RealPlayer v.20 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link.

https://customer.real.com/hc/en-us/articles/360057971913

Once you have installed RealPlayer v.18, you will need to sign into it to activate your Downloader Express features. This will resolve your issue.

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