For many months when you click on Facebook from the sign in screen - a white screen pops up, behind the sign in screen, and disappears. It does this everytime and has for at least 6 months. I upgraded to 2020 and it has the same problem as the previous version. If I try to login with my facebook email and password it tells me that I have an account with facebook and need to sign in with that - yet it still doesn't work. Certainly cannot and will not consider paying for RealTimes, if I can't even sign in to the free version.
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Hi Ross,
When I select the Facebook option on the RealPlayer 20/20 Sign In window, it loads this page in the RealPlayer Browser:
Please consider the widespread reports of censorship at Facebook and determine if logging into RealPlayer is not better achieved by using RealPlayer account credentials. I hope this information helps you move forward.
Ross,
We sent you an email. We'll take it from there.
