Can't sign in - log in pop up blank

David Bailey

• February 05, 2021 20:10

I have been trying all morning to log back in and the sign in pop up is blank. I've rebooted, cleared memory, etc.  

This is all I get. 

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  RN Support

  • February 05, 2021 20:35

  To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

  If the issue persists, please let us know.

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