Real Player says "Not Responding".

Philip Fitzgerald

• February 13, 2021 21:38

When I click on Realplayer on radio stations requiring an external player, nothing happens. When I try to close it, nothing happens and I can't get it to close. 

I have to bring up my Taskbar where it says Realplayer is not responding. Any suggestions? I downloaded the latest version of it. I am using Windows 10.

Thanks, Phil

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  RN Support

  • February 16, 2021 21:44

  Can you please send us a screenshot of the radio stations you are referring to? We don't have this feature in our latest version.

  Can you also please let us know what version is installed?

  https://customer.real.com/hc/en-us/articles/204039513-How-can-I-tell-what-version-of-RealTimes-RealPlayer-I-have-on-my-PC-

   

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