Can you please provide us with a sample URL of the video you are trying to download using Chrome or Firefox? We can test it in-house. Also, can you please let us know if you are seeing the Downloader button in Chrome and Firefox?
No videos to download on this website
In the last few days I am unable to download videos using Chrome and Firefox. Internet Explorer has no problems. I've used Realplayer 20/20 and then uninstalled and reinstalled Realplayer 126.96.36.199 but it didn't resolve the problem. I've seen others with the same issue but haven't seen a fix from Realplayer support yet.The videodl version is 2021.01.16. Please recommend a fix for this annoying problem.
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