Signing in to new upgrade RealPlayer 20/20

Byron Kudra

• March 07, 2021 16:21

I paid to upgrade to RealPlayer 20/20. I am unable to sign in!
Please issue a refund for this product.

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• Official comment

  

  RN Support

  • March 13, 2021 22:37

  To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.
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  Richard White

  • March 07, 2021 16:43

  I'm unable to sign in as well, and I'm using an unpaid version. Sign-in box just appears blank.

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