RealPlayer
I have RealPlayer and all of a sudden it logged me out and when I login it's not giving me the premium burning (normalization etc.) that I've have for years. Confused as to what I should do. Any help would be greatly appreciated. I'm still running Windows Vista Business as I only use this computer for this normalization burning feature.
-
Our system shows that your last purchase was RealPlayer 16 under your email.
Please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that.
As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products.
We are now offering RealPlayer v.20/20. This is the latest version of RealPlayer with many additional features. To access the Premium features of RealPlayer v.20/20 will require a new purchase, because this is a new product. However, it won't work on Vista. It requires Windows 7 and above.
Here is the link for the v.16.
https://customer.real.com/hc/en-us/articles/1260800895730-Installing-RealPlayer-v-16
0 -
I have RealPlayer 16 and it's not letting me access the premium features. I've never had this issue until today.
0 -
Are you signed in?
0 -
Yes, but the plus features aren't showing up and it's still saying "PLUS Sign In" at the top right.
0 -
Again, I'm signed in but it's still showing the "Plus Sign In" at the top right of the RealPlayer and it's not giving me any premium features. I'm confused as to why this happened all of a sudden. I've been signed out before but I've always been able to sign back in and get access to the premium stuff. Please help.
0 -
Unfortunately, we will not be able to troubleshoot an older and unsupported version.
0
Post is closed for comments.
Comments
6 comments