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RealPlayerDownloader V. 20.0.3.317

After buying the Premium version V. 20.0.3.317 and install correctly, most videos on various websites will not download. displaying message: unable to download??? The older version (Plus) had no problem at all!!

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Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

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