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Failing To Sign In

Hi there,

I'm finding I am unable to sign in to my Realplayer 20/20 services. It asks me to sign in, but when I click on that it tells me to restart the computer. That doesn't resolve the problem. Any answers?

Peter Lay

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To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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