RealPlayer 20/20

Kevin Lane

• April 29, 2021 16:03

Have updated to 20/20 from V18, after having to reset all my preferences folder paths etc., - (pain it didn't keep the originals.), opened the music player and noticed that the comment field is showing a 6 digit number and not the comment associated to the track - I have gone through and set each IDTag as primary - restarted RP and still no change.

Has anyone else experienced this and found a fix?

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  RN Support

  • April 29, 2021 21:46

  Can you please send us a screenshot of how your music library looks? Upgrading from v.18 to v.20 should retain all the settings and shouldn't change anything. Please provide the screenshot where you are seeing the 6 digit number etc..

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  Kevin Lane

  • April 29, 2021 22:32

  Here is the screenshot of what the libary looks like at present:

  

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