Paid $39.99 for premium on your special offer and got Plus 20/20.. How can I reach you by phone beI got other issues.

Carlos Alvizuri

• May 20, 2021 22:48

On the app top left corner where the logo is only says Realplayer. Does it have to say Realplayer Plus Or Realplayer Premium?

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  RN Support

  • May 25, 2021 19:11

  We don't offer phone support. You will need to sign into RealPlayer to activate your Plus features. Once you are successfully signed in, you will see a star (*) before your name on the top right corner of RealPlayer. We made design changes and replaced the word "Plus" with the star (*).

  Please let us know what other issues you have with RealPlayer.

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