Rudy

Rodolfo Becerra

• June 10, 2021 22:36

The RealPlayer updated last night and now it's not loading onto my Roku. It was working fine before and I used to watch my media from the computer on the TV via Roku. But now it starts loading and cuts off. I tried removing RealTimes from Roku and re-installing it but it still will not work, starts loading but stops and the tv image goes back to Roku's home page

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• 

  RN Support

  • June 26, 2021 21:16

  We noticed this issue and has been escalated to our engineer team. They are looking into it.
  
  We will email you when we resolve it. Apologize for the inconvenience.

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