RealPlayer not loading my media from the PC onto Roku.

Rodolfo Becerra

• June 14, 2021 02:00

I have been using Roku to watch my computer media trouble free for the last couple of years approximately, but last Wednesday night on June 9, RealTimes updated and since then I can not watch me media anymore. I have tried uninstalling and reinstalling both, RealTimes and Roku, I even removed the RealTimes channel from Roku and added it again but it does not work. I get the image of RealNetworks loading and it starts to show the forlders but then it cuts off abruptly. Never had this issue before, Please HELP

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• Official comment

  

  RN Support

  • June 16, 2021 17:18

  We have identified this problem and has been escalated to our engineering team. We will email you as soon as it is resolved.

  Apologize for the inconvenience.
• 

  Richard coss

  • June 16, 2021 00:13

  Hi am having the same problem you are. if you find a fix or someway to fix this please let me know. i have been having this problem for about six days now. i have done the same steps about five times with nothing. something wrong with the new real player. i think the only way to fix this is have real player check the download to see why this dont work. i hope we can get a fix soon.

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